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Bloom Blooms online florist, flowers, fruit baskets and plants for delivery, pease feel free to contact us by phone, or e-mail for
- sameday flowers
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customer service
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Substitution Policy…
Substitutions may be necessary to ensure your arrangement or specialty gift
is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.
- In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
- For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.
- If the floral container shown online is not available, a similar container will be used.
- When you order 3, 6, 12, 18, 24 or more roses, you will always receive the exact number of roses described.
- When we describe an arrangement with two or more flower varieties that also includes roses, your arrangement will arrive with roses. Roses, in particular, are rarely substituted as they are deemed essential to the value and integrity of the item ordered.
- For green and blooming plants, similar plants may be substituted of equal or greater value.
- For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.
- If the plant container shown online is not available, a similar container will be used.
- Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category.
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